# Send your first personalised GIF

> From a design in the library to one dynamic URL in your email tool. Five beats, the same five the in-app walkthrough shows.

Section: Get started · HTML: https://app.multiplied.studio/docs/get-started · Index: https://app.multiplied.studio/llms.txt

_This page is a structure-only placeholder: the Studio UI it describes is being redesigned, so step text and screenshots land with the new UI._

Hey, it's Lloyd 👋. This is the whole product in one page. Every step below has its own page with the detail, but if you read only this one you can ship a campaign.

_[Screenshot placeholder: Two-minute walkthrough of the Studio, recorded on the new UI]_

## 1/ Edit a template

Pick a design from the library, change the words and colours, save it to **My Designs**. Nothing personal yet: this is the frame every recipient's version will share.

_[Screenshot placeholder: Library → design → save to My Designs]_

> ⓘ Want a design that is only yours? See [Custom templates](/docs/designs/custom-templates).

## 2/ Upload your data

A CSV with a header row. One column identifies each recipient (an id, an email, a customer number); the other columns fill the personalised fields. We check the file, you decide what to do with anything we flag.

_[Screenshot placeholder: Connect your data: what we check, what you decide]_

> ⓘ No CSV yet? Download the sample from the upload screen. Automating this? Start at the [API quickstart](/docs/api/quickstart).

## 3/ Render a batch

Three free previews first, then a quote (one credit per row), then the batch. You watch the progress bar or close the tab and get an email when it finishes.

_[Screenshot placeholder: Preview → quote → render]_

> ⓘ Short on credits? [How credits work](/docs/credits/how-credits-work) explains the quote and the top-up.

## 4/ Embed the URL

Every recipient's GIF lives at the same address pattern. Copy the URL for your email tool and paste it into an image block; the tool fills in the merge token per recipient.

```text
https://img.multiplied.media/<design>/{{ first_name }}.gif
```

Pick your email tool for the exact steps: [Braze](/docs/email/braze) · [Klaviyo](/docs/email/klaviyo) · [Bloomreach](/docs/email/bloomreach) · [Customer.io](/docs/email/customerio) · [Iterable](/docs/email/iterable) · [HubSpot](/docs/email/hubspot) · [BeeFree](/docs/email/beefree) · [any other tool](/docs/email/any-esp).

## 5/ Cost, and how you pay

Credits. One credit renders one row. Previews are free (three per batch, up to 200 a day). You buy credits when the quote says you are short; nothing renders on credit.

## Verify

Send the email to yourself from your email tool with a real recipient record. You should see your own GIF. A recipient who is not in your data sees the design's fallback image, never a broken image.

## Next steps

- [Campaigns, emails & batches](/docs/campaigns) — how re-runs keep the same URL
- [Merge fields](/docs/designs/merge-fields) — what can be personalised
- [API quickstart](/docs/api/quickstart) — the same loop as four HTTP calls
- [MCP](/docs/mcp/get-started) — run it from Claude Code, Cursor or Codex
- [Troubleshooting](/docs/troubleshooting/gif-shows-the-fallback-not-the-name)